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System maintenance - we're currently updating our directory platform and can't update any content until the week commencing 16 September. Apologies for any inconvenience.

How to register if you're a childcare provider

If you're a childcare provider and you've never signed in before you must register first.

1. Select Register in the menu bar 

register button


2. On the ‘Create your log in’ page, please provide:

  • Your first name and surname.
  • Your email address.
    You'll have been pre-registered with the email address that Ofsted supplied us.
  • Choose a password.
    This must be at least 8 characters long and must include a number or symbol (!@#$%^*-_+=).
  • Confirm your password.


3. Select Create Account.

create account button


Next you need to activate your account. Here's how:


4. Go to your email account. The email address that you registered with.


5. Look for an email from ‘Hertfordshire Directory’ with the subject: ‘Activate your account’.


6. Open this email and click the Activate your account link.


7. Once your account has been activated, you’ll receive another email with the subject: ‘Registration complete’.

If you can't see your childcare record when you sign in it might be because you've used a different email to the one we hold for you. Please contact us with your Ofsted number and the email you want to use.

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